Call center (consultation center for telephone and SNS) [SV / leader candidates]

Application deadline date has been passed for this Job.
Full-Time Employee
  • Post Date: 2019-08-24
  • Career Level Staff
  • Offerd Salary ¥4 - ¥6 Million
  • Experience Fresh
  • Number of employee Up to 5 people
  • Gender Required Both
  • INDUSTRY Health
  • Qualification Bachelor Degree
  • Working Hour 8:00 to 23:30
  • Trial Period 3 Months
  • Department Assign --
Job Description

You will be responsible for contact center management. 

Consultation and child abuse report on education with a focus on bullying, will be assigned to the department to receive the harassment consultation such as power harassment 

[business interior minister] 

The company has proposed a variety of “consultation services” to companies and local governments. I would like the management of departments that receive consultations / reports such as “child bullying / worries”, “child abuse”, “health” and “EAP / harassment” . 

《Specifically》

◆ Department costing, quality control, personnel management, improvement activities. 

◆ Consulting staff development and management. 

◆ Escalation work. 

◆ Client support. 

◆ Confirming the contents of reports compiled by consultants and checking for incomplete content. 

[Organizational structure] 

All the counselors who are enrolled are qualified specialists. 

You will be assigned to one of the following departments. 

● Bullying trouble consultation of children. 

● Child abuse report. 

● Health consultation. 

● EAP. 

● Harassment consultation. 

● Corporate ethics compliance report. 

● Living of consultation. 

[Charisma of this position] 

As a professional group of – “trouble consultation”, the industry’s top-class share-year holiday 120 days or more, overtimebmonth 20H by the action ease, any people of anxiety and trouble because the can be eliminated even social contribution of, SNS and AI, will continue to expand also to the robot, such as innovative service deployment.

・ In the future, managers from other departments may be assigned.

Hiring requirements

[Required] 

・ Those who have basic PC skills and accurate administrative skills. 

・ Those who have management experience in the call center (SV / manager) or management experience in the human resources / general affairs department.

Treatment conditions / sales bonus

* Working hours are shifted between 8:00 and 23:00 (actual work 7 hours and 30 minutes). 

* Scheduled annual income is a guideline amount and may go up and down through selection. 

[Raise]

 Once a year.

Welfare
  • Various social insurances (employment / work accident / health / welfare pension). 
  • Commuting allowance (up to 30,000 yen / month). 
  • Retirement allowance system (over 3 years enrolled). 
  • Overtime allowance. 
  • Position allowance. 
  • Training system. 
  • Short-time. 
  • Childcare leave system. 
  • Nursing leave system. 
  • Various awards Institutional. 
  • Wedding gift. 
  • Childbirth. 
  • Gift Hospital admission. 
  • Money.

Selection process

Document screening 

▼ 

1 primary interview (Human Resources, Director of the Center) 

▼ 

2 primary interview (President, General Manager) + aptitude test 

▼ 

job offer

Holiday

Annual holidays: 122 days, 2 days a week ( shift system including weekends), New Year’s holidays (12 / 30-1 / 4), Summer holidays (5 days), Paid holidays (10-20 days), Keio leave, Nursing Vacation/ care leave.

・The working conditions, etc. specified in this job offer may differ from the working conditions at the time of conclusion of the labor contract. 

・This job offer includes information that has not been disclosed to the public, so it is prohibited to provide or forward it to third parties.